Terms of use

Latest Update: Create Studio's terms of service were last updated on April 15th, 2020

Welcome to https://createstudio.com/, a website (the “Site”) operated by Vidello Ltd. (the “Company”).


https://createstudio.com/ is a site operated by Vidello Ltd. ("We"). We are registered in England and Wales under company number 10699864 and we have our Registered office address The Retreat, 406 Roding Lane South, Woodford Green, Essex, England, IG8 8EY

To contact us, please email: [email protected] or via our helpdesk: support.createstudio.com

Terms and conditions 

Please review these Terms carefully.  By accessing or using the Site, you show you agree to the following Terms (Collectively “Terms”). 

* Our Privacy Notice which explains how we process any personal data we collect from you, or that you provide to us.

* Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our Site. When using our Site, you must comply with this Acceptable Use Policy.

* Our Cookie Policy which sets out information about the cookies used on our site. 

* Our Affiliate Policy, which may apply if you become an affiliate of us.

We amend these terms from time to time. Every time you wish to use our Site, please check these terms to ensure you understand the terms that apply at that time. If you don’t agree to these Terms, you may not access or use the Site.

About the software

The Software is a video editor program. More information is here. The Company may, but is not required to, provide you with updates and upgrades at no additional charge. 

Account security

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Website Terms of Use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected]

Paid services

To use the paid Service, you will be charged a fee . This fee is currently collected via Stripe (our "Billing Service Provider"), which has its own legal terms or PayPal (legal terms).

Restrictions of use

Your permission to use the Software is conditioned upon the restrictions and conditions as set out in the Acceptable Use Policy.

Intellectual property rights

You acknowledge and agree that the Software and all copyrights, patent rights, trademarks, trade secrets and other intellectual property rights associated therewith are (except for the licensed Audio Files, FFmpeg, Lame, webp, libopenh264, fonts and other Third-Party Software and open source mentioned above or used in the Software), and shall remain, the sole and exclusive property of Company. Furthermore, You acknowledge and agree that the source and object code of the Software and the format, directories, queries, algorithms, structure and organization of the Software are the intellectual property and proprietary and confidential information of Company and its affiliates, licensors and suppliers, as applicable. Except as expressly stated in this License and the applicable open source and other third-party licenses, You are not granted any intellectual property rights in or to the Software by implication, estoppel or other legal theory, and all rights in and to the Software not expressly granted in this License are hereby reserved and retained by Company. The ownership of the Third-Party Software and licensed Audio Files is retained by their respective licensors. Nothing herein limits the rights available to You under applicable open source licenses.

The Company retains all rights and title to its and its product trademarks, names and logos. You are not authorized to use the Company trademarks in any advertising, publicity or in any other manner without the prior written consent of Company, which may be withheld for any or no reason.

Your license

We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
Additionally, You shall not (directly or indirectly) or permit any third party to: copy, license, sublicense, sell, resell, time-share, distribute, transfer or otherwise use or exploit or make available the Services in any service bureau arrangement or otherwise for the benefit of any third party. You may share login details of the account with your colleagues and assistants inside the company.
The 2-Clause BSD License
Copyright @2020 Vidello Limited

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

You pay for the program only the first time and get the licence and access to the software for LIFE.

License fees

The fee for the Software license depends on which option you pick when you pay for the license.

Monitoring and compliance 

Although the Company is not obligated to monitor access to or use of the Software, we have the right to do so for the purpose of operating the Software, to ensure compliance with these Terms, and to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove or disable access to the Software, at any time and without notice, including, but not limited to, if we, at our sole discretion, find that you have violated these Terms. We have the right to investigate violations of these Terms. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.

Money back guarantee

We offer a 30-day money-back guarantee. Contact us if you wish to cancel your license. If you do so within thirty days of your purchasing the Software, we will refund your license fee. You will then no longer be able to use the Software. 


When you pay the license fee, you will be required to provide the Company and/or its Billing Service Provider with information regarding your credit card or other payment method. You represent and warrant that such information is true and that you are authorized to use the payment method. 

You hereby authorize the Company to bill you in accordance with the terms of the license you select.
If you properly terminate your paid account, you will not be charged for future months or years (speaking about Create Studio - All access pass). However, you will not receive a refund for an unused portion of a month for which you have already paid. 

We reserve the right to change the Company’s fees (regarding monthly All access pass). If the Company does change its fees, the Company will provide notice of the change on the Site or in email to you, at Company’s option, at least 14 days before the change is to take effect. Your continued use of the Service after the fee change becomes effective constitutes your agreement to pay the changed amount. 

Fee for Create Studio licence (software) is a one-time fee only!

User consent to receive communications in electronic form 

For contractual purposes, you (a) consent to receive emails via the email address you have submitted when you sign up to use the Software; and (b) agree that all Terms, agreements, notices, disclosures, and other communications that the Company provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing.  The foregoing does not affect your non-waivable rights.

The Company may also use your email address to send you other messages, including information about the Company and Software and special offers. You may opt out of such email by changing your account settings, or sending an email to [email protected], or clicking “unsubscribe” on the bottom of an email.

Third party software 

The Software may utilize or include third party software and files that are subject to open source or third party license terms and restrictions (“Third Party Software”). You acknowledge and agree that Your right to use such Third Party Software as part of the Software is subject to and governed by the terms and conditions of the open source or third party license applicable to such Third Party Software, including, without limitation, any applicable acknowledgements, license terms, restrictions and disclaimers contained therein. In the event of a conflict between the terms of this License and the terms of such open source or third party licenses, the terms of the open source or third party licenses shall control with regard to Your use of the relevant Third Party Software. In no event shall the Software or components thereof not provided to the public under third-party open source licenses be deemed to be “open source” or “publicly available” software.

The Company does not make any warranty whatsoever regarding any Third Party Software, or whether there are sufficient intellectual property rights for You to use any of it in connection with the Software or Your End User Work. Any claims regarding Third Party Software are solely between You and any applicable third party licensor or intellectual property owner, and h Company disclaims all liability for it.

The Software uses, compiles with, and/or links to various components that are subject to open source licenses that You and us must comply with. Those include, without limitation, FFmpeg and LAME licensed under the LGPLv2.1 license, webp, and various open-source font licenses. The Company does not own, and You must not claim to own FFmpeg, Lame, webp, or any of the font or other open source components.

Ffmpeg, LAME, webp, and all other open-source used, compiled with or linked to the Software is provided without warranty of any type, including any warranty of merchantability or fitness for a particular purpose. The owners of FFmpeg can be found at ffmpeg.org  (copyright is in the Ffmpeg developers). The owners of LAME can be found at mp3dev.org.

Limitation of liability
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise even if foreseeable, arising under or in connection with use of or inability to use, our site; or use of or reliance on any content displayed on our Site.In particular, we will not be liable for:- loss of profits, sales, business, or revenue;- business interruption;- loss of anticipated savings;- loss of business opportunity, goodwill or reputation; or- any indirect or consequential loss or damage.You further agree to indemnify, defend, and hold harmless the Company from any and all claims, liabilities, expenses, and damages, including reasonable attorneys' fees and costs, made by any third party related to: (a) your use or attempted use of the Site in violation of these Terms; (b) your violation of any law or rights of any third party; or (c) User Content, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.

User generated content (not approved by us)
This website may include information and materials uploaded by other users of the Site, including comments sections and forums. This information and these materials have not been verified or approved by us. The views expressed by other users on our Site do not represent our views or values.

3rd party websites




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